We are seeking an ambitious, practical, entrepreneurial, Property Manager who will seamlessly achieve 100% occupancy and cash collection targets.
They will work collaboratively with the Sales team, home buyers and agents to fully let out the homes.
Additionally, the property manager is expected to be a proactive entrepreneur who owns the commercial aspects of the business while maintaining high-quality estates.
Working in a highly dynamic environment, where everything is due now or yesterday; the Property Manager is expected to make the impossible possible, achieve 100% occupancy with a waiting list, achieve 100% rent and service charge collection, undertake planned preventive maintenance within budget, manage multiple clients, and work extended hours in a demanding high-performance environment while generating above target results consistently.
The incumbent will be responsible for the overall management of assigned residential, retail and/or commercial properties to satisfy the requirements of the property owners/owners and tenants, to preserve and increase the value of the properties and to meet the financial objectives of the investors and management.
Duties and responsibilities include
Handle all customer inquiries or tenant requests in a timely, courteous manner.
Responsible for the management of the day-to-day operations of the property/estate to meet cash flow objectives.
Maximize gross potential rent and minimize vacancies by renting out all vacant homes and timely collection of rent and service charges.
Conduct asset performance review on a regular basis to determine whether the residential units are meeting short- and long-term objectives (rental growth, occupancy and return on investment)
Focus on activities that add value to each property and enhance operational functions to sustain that value.
Develop annual rental income revenue target and monitor revenue collections on a regular basis and implement realistic plans to ensure above target collections.
Develop and implement a letting and marketing plan to ensure all the completed residential homes maintain full occupancy.
Develop annual operating budgets and continuously monitor operational expenses to ensure costs remain below budget while the company obtains value for money.
Negotiate and evaluate new/existing property management contracts while ensuring adequate staffing, funding, and building/equipment safety.
Responsible for ensuring that projects developed and/or managed remain well maintained
Visually inspect the facility daily, and note any repairs and/or maintenance that may need to address.
Manage relationships with tenants, homeowners, vendors, partners, and stakeholders.
Ensure the company complies with all regulatory & insurance requirements.
Qualifications and experience
The job holder will have a demonstrable record of accomplishment and prior experience working within a busy property management firm managing a large residential estate
In-depth understanding of property management
Knowledge of laws and regulations relevant to property management.
Registration by Estate Agents Registration Board
3-5 years’ previous experience in commercial property management.
Ability to deal well with people and get them to feel comfortable quickly
Scheduling maintenance and repairs for building, grounds, and amenities
Strong customer service orientation Ability to close a sale
Ability to work independently and collaboratively.