Safaricom has once again earned the prestigious GSMA Mobile Money Certification for M-PESA as it solidifies its reputation as a leader in secure and reliable mobile financial services.
M-PESA first earned this certification in 2018 and has consistently upheld the required standards.
The GSMA Mobile Money Certification sets an international standard for mobile financial services.
It confirms that service providers protect customer funds, secure personal data, and maintain system integrity.
The certification also assures transparency regarding fees and effective handling of customer service.
Safaricom CEO Peter Ndegwa expressed pride in the accomplishment, stating “This certification shows our dedication to ensuring customer funds are protected and that we provide excellent service.”
“It also establishes our position as a leader in the industry.”
The renewed certification enhances consumer trust and creates opportunities for new partnerships.
With 31.5 million active users and transactions surpassing KES 40.2 trillion annually, M-PESA continues to play a crucial role in improving financial access in Kenya and beyond.
As the global landscape of mobile financial services evolves, M-PESA remains a key player committed to delivering reliable and secure services.
